1. Introduction
Welcome to RelocationZone. By partnering with us, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
2. Vendor Responsibilities
- Service Quality: You must provide services to customers with the highest standards of quality and professionalism.
- Compliance: You agree to comply with all applicable laws, regulations, and industry standards.
- Insurance and Licenses: You must maintain all necessary licenses and insurance coverage required to perform your services.
3. Service Agreement
- Scope of Services: You agree to provide the services as described in the service agreement with the customer.
- Timeliness: Services must be performed within the agreed timeframe.
- Customer Communication: You must communicate promptly and professionally with customers.
4. Payments
- Commission: RelocationZone will retain a commission on services booked through our platform. The commission rate will be specified in your vendor agreement.
- Payment Terms: Payments will be processed according to the terms outlined in your vendor agreement.
5. Liability and Indemnity
- Vendor Liability: You are solely responsible for any damages or losses arising from the services you provide.
- Indemnification: You agree to indemnify and hold RelocationZone harmless from any claims, damages, or expenses arising from your services.
6. Dispute Resolution Any disputes arising from the services provided should be resolved amicably between you and the customer. If a resolution cannot be reached, you may contact our vendor support for assistance.
7. Termination
- By Vendor: You may terminate your partnership with RelocationZone by providing written notice.
- By RelocationZone: We reserve the right to terminate the partnership if you breach any terms of this agreement or fail to maintain service quality.
8. Confidentiality You agree to keep any confidential information received from RelocationZone or customers confidential and not disclose it to any third parties without prior consent.
9. Amendments RelocationZone reserves the right to amend these terms and conditions at any time. Changes will be effective upon posting on our website.
10. Governing Law These terms and conditions are governed by the laws of the UAE. Any disputes will be subject to the exclusive jurisdiction of the courts in the UAE.
11. Contact Information For any questions or concerns, please contact our vendor support team at partner@relocationzone.com