1. Introduction
Welcome to RelocationZone. We are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform and services.
2. Information We Collect
- Personal Information: When you register on our platform or book a service, we collect personal details such as your name, email address, phone number, and residential address.
- Payment Information: To process transactions, we collect payment details, including credit card information and billing addresses.
- Service Details: We gather information related to your relocation needs, such as addresses, inventory details, and specific requirements.
3. How We Use Your Information
- Service Provision: To facilitate and manage your relocation services, ensuring a smooth process.
- Communication: To send updates, respond to inquiries, and provide information about your bookings.
- Payment Processing: To handle payments securely and efficiently.
- Service Improvement: To enhance our services and user experience.
- Marketing: With your consent, to send promotional materials and updates about our services.
4. How We Share Your Information
- Service Providers: Your information is shared with our partner companies to deliver the services you request.
- Payment Processors: We share payment details with third-party processors to complete transactions.
- Legal Compliance: We may disclose information to comply with legal obligations, protect our rights, or respond to legal processes.
5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and access controls.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Once no longer needed, we will securely delete or anonymize your data.
7. Your Rights
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to legal requirements.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be effective when posted on our platform. We encourage you to review this policy regularly.
11. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RelocationZone
Email: info@relocationzone.com